Mitglied
Beiträge: 7
Registrieren: 27.10.01
|
|
Gesendet: 05.04.20, 20:12
|
|
|
|
Hello, quite a few of us have sync'd w/ magelo premium and our guild is no longer showing up on the website. Any idea why that might happen?
|
|
|
|
Berater
Beiträge: 1670
Registrieren: 01.09.01
|
|
Gesendet: 05.04.20, 23:47
|
|
|
|
Can you provide a profile link as an example?
|
 
Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
|
|
Mitglied
Beiträge: 7
Registrieren: 27.10.01
|
|
Berater
Beiträge: 1670
Registrieren: 01.09.01
|
|
Gesendet: 06.04.20, 09:16
|
|
|
Is it possible that you are ranked within the guild where you are not allowed to show the guild tag? I have noticed the guild does not update when that is the case.
Guild Management - Access tab - Display Guild Name needs to be enabled for the rank you are (member, officer, etc).
If that is checked, then Jelan will need to look into why this is happening.
|
Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
|
|
Mitglied
Beiträge: 7
Registrieren: 27.10.01
|
|
Gesendet: 06.04.20, 14:54
|
|
|
i'm the guild leader and havent ever messed w/ those - but i'll check
edit: it's enabled for every rank
|
|
|
|
Mitglied
Beiträge: 7
Registrieren: 27.10.01
|
|
Gesendet: 07.04.20, 03:14
|
|
|
|
Also would like to add i'm not roleplay or anon when syncing. I've sync'd two characters since the guild tag disappeared and a lot of fellow guildmates have also sync'd - nothing seems to be bringing it back
|
|
|
|
Admin
Beiträge: 11520
Registrieren: 05.05.01
|
|
Gesendet: 09.04.20, 05:26
|
|
|
Hi Shylar,
Is Magelo Sync properly detecting your guild and your guild rank ?
|
|
|
|
Mitglied
Beiträge: 7
Registrieren: 27.10.01
|
|
Gesendet: 09.04.20, 07:23
|
|
|
Yes - when I go to sync it tells me
Level 65 Warrior - mangler
Leader of The Final Encore
EverQuest
|
|
|
|
Mitglied
Beiträge: 7
Registrieren: 27.10.01
|
|
Gesendet: 09.04.20, 07:37
|
|
|
|
When I search on this website for The Final Encore - it shows up twice. Maybe if you somehow clear them out we can resync and it'll fix it?
|
|
|
|
Admin
Beiträge: 11520
Registrieren: 05.05.01
|
|
Gesendet: 09.04.20, 07:52
|
|
|
|
That would indeed explain why it is not working if there are 2 guilds with the same name on the same server. Let me look into it asap.
|
|
|
|
Mitglied
Beiträge: 10
Registrieren: 25.06.12
|
|
Gesendet: 10.04.20, 23:01
|
|
|
FWIW, I am experiencing the same issue.
https://eq.magelo.com/profile/3916600
Magelo Sync v 6.4.2 correctly displays my guild "Kith and Kin" on Mangler. However Magelo web shows 'Unguilded'
TIA
|
|
|
|
Berater
Beiträge: 1670
Registrieren: 01.09.01
|
|
Gesendet: 11.04.20, 16:44
|
|
|
Many of my characters no longer show up in guilds now, either. 
|
Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
|
|
Berater
Beiträge: 1670
Registrieren: 01.09.01
|
|
Mitglied
Beiträge: 7
Registrieren: 27.10.01
|
|
Gesendet: 14.04.20, 07:42
|
|
|
don't really want this to fall down the forum! many of us eagerly awaiting our guild tag showing up again 
|
|
|
|
Admin
Beiträge: 11520
Registrieren: 05.05.01
|
|
Gesendet: 15.04.20, 04:42
|
|
|
|
Dont worry i am working on it and will have a fix very soon.
|
|
|
|
