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主題的留言: Guild not showing up
Shylar
會員

帖子總數: 7
註冊: 2001/10/26
已發表: 2020/4/5 下午2:12

Hello, quite a few of us have sync'd w/ magelo premium and our guild is no longer showing up on the website. Any idea why that might happen?
Fenthen
顧問

帖子總數: 1659
註冊: 2001/8/31
已發表: 2020/4/5 下午5:47

Can you provide a profile link as an example?


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Shylar
會員

帖子總數: 7
註冊: 2001/10/26
已發表: 2020/4/6 上午1:34

https://eq.magelo.com/profile/3897376

should be shown in guild <The Final Encore>
Fenthen
顧問

帖子總數: 1659
註冊: 2001/8/31
已發表: 2020/4/6 上午3:16

Is it possible that you are ranked within the guild where you are not allowed to show the guild tag? I have noticed the guild does not update when that is the case.

Guild Management - Access tab - Display Guild Name needs to be enabled for the rank you are (member, officer, etc).

If that is checked, then Jelan will need to look into why this is happening.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Shylar
會員

帖子總數: 7
註冊: 2001/10/26
已發表: 2020/4/6 上午8:54

i'm the guild leader and havent ever messed w/ those - but i'll check

edit: it's enabled for every rank
Shylar
會員

帖子總數: 7
註冊: 2001/10/26
已發表: 2020/4/6 下午9:14

Also would like to add i'm not roleplay or anon when syncing. I've sync'd two characters since the guild tag disappeared and a lot of fellow guildmates have also sync'd - nothing seems to be bringing it back
Jelan
管理員

帖子總數: 11461
註冊: 2001/5/4
已發表: 2020/4/8 下午11:26

Hi Shylar,

Is Magelo Sync properly detecting your guild and your guild rank ?
Shylar
會員

帖子總數: 7
註冊: 2001/10/26
已發表: 2020/4/9 上午1:23

Yes - when I go to sync it tells me
Level 65 Warrior - mangler
Leader of The Final Encore
EverQuest
Shylar
會員

帖子總數: 7
註冊: 2001/10/26
已發表: 2020/4/9 上午1:37

When I search on this website for The Final Encore - it shows up twice. Maybe if you somehow clear them out we can resync and it'll fix it?
Jelan
管理員

帖子總數: 11461
註冊: 2001/5/4
已發表: 2020/4/9 上午1:52

That would indeed explain why it is not working if there are 2 guilds with the same name on the same server. Let me look into it asap.
foreverquester
會員

帖子總數: 10
註冊: 2012/6/25
已發表: 2020/4/10 下午5:01

FWIW, I am experiencing the same issue.

https://eq.magelo.com/profile/3916600

Magelo Sync v 6.4.2 correctly displays my guild "Kith and Kin" on Mangler. However Magelo web shows 'Unguilded'

TIA
Fenthen
顧問

帖子總數: 1659
註冊: 2001/8/31
已發表: 2020/4/11 上午10:44

Many of my characters no longer show up in guilds now, either.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Fenthen
顧問

帖子總數: 1659
註冊: 2001/8/31
已發表: 2020/4/11 下午8:15

My two guild listings differ:
https://eq.magelo.com/myguild/275027
https://eq.magelo.com/guild/brekt/Amtrea

One of my 110s is missing from one list but appears in the other. It's as if these are two different guilds, oddly enough.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Shylar
會員

帖子總數: 7
註冊: 2001/10/26
已發表: 2020/4/14 上午1:42

don't really want this to fall down the forum! many of us eagerly awaiting our guild tag showing up again
Jelan
管理員

帖子總數: 11461
註冊: 2001/5/4
已發表: 2020/4/14 下午10:42

Dont worry i am working on it and will have a fix very soon.