Admin
Beiträge: 11520
Registrieren: 05.05.01
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Gesendet: 11.10.08, 21:16
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We've patched Magelo Sync to work with the updates applied on 07 Oct 2008. Thank you for your patience.
Edit: There are multiple reports of Sync not detecting characters, if you have that issue please post your log file here: http://eq.magelo.com/forum/messages.jspa?topic=5096
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Mitglied
Beiträge: 13
Registrieren: 05.05.03
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Gesendet: 13.10.08, 09:01
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Midnight Eastern 10/12 cannot find my character in order to update. Yes I am a premium member.
(Does this have anything to do with the fact that earlier tonight (10/12) the entire magelo site was down, from our signatures to our profiles to this site?)
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Wolana Phoenixfyre, druid, Kelethin-Xegony
LeafLady of 110 seasons
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Mitglied
Beiträge: 1
Registrieren: 12.09.08
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Gesendet: 13.10.08, 09:06
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Unable to update. Magelo cannot find my character.
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Mitglied
Beiträge: 6
Registrieren: 15.11.01
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Gesendet: 13.10.08, 09:45
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Can (finally) get one character synched, but it's not detecting other characters/accounts loaded at the same time as it was previously.
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Mitglied
Beiträge: 6
Registrieren: 09.11.06
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Gesendet: 13.10.08, 10:49
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My character isn't being detected as well. (Premium) Fix for this?
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Mitglied
Beiträge: 3
Registrieren: 10.10.08
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Gesendet: 13.10.08, 11:26
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Same as the rest, Im a premium member and it cant detect my Character,
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Mitglied
Beiträge: 2681
Registrieren: 23.07.08
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Gesendet: 13.10.08, 11:47
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To everyone who's having trouble with Magelo Sync, I've posted a reply in the thread here. We're working on a fix for it right now and would like to apologise for the downtime.
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Mitglied
Beiträge: 8
Registrieren: 17.01.07
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Mitglied
Beiträge: 8
Registrieren: 17.01.07
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Berater
Beiträge: 1182
Registrieren: 28.01.04
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Gesendet: 14.10.08, 00:22
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As Erycil said, the team is working on it and when it is fixed a post will be made.
Repeatedly posting that it does not work in mulitple threads every few hours doesn't help the situation. What would help is if people would post log files from Magelo in the thread indicated to help the team isolate the problem.
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Mitglied
Beiträge: 1
Registrieren: 16.08.06
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Gesendet: 14.10.08, 03:28
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Everyones log file is pretty much the same. It isnt on our end. It is on yours, or on SoE. That said, we are paying members here for the most part. There should be some time added on to my subscription as I am definitely not getting what I paid for.
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Mitglied
Beiträge: 12
Registrieren: 29.11.02
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Gesendet: 14.10.08, 07:27
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Same issue here-not detecting toons as of 10/13 at 11 PM EST--yes, premium
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Mitglied
Beiträge: 2681
Registrieren: 23.07.08
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Gesendet: 14.10.08, 14:48
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We fixed it now, apologies for any downtime.
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