I am unable to sync any of my characters since updating magelo to 4.2.
loulina
Admin
Beiträge: 4235
Registrieren: 09.02.06
Gesendet: 06.07.11, 04:59
Hello Cildiwena,
What is the error message you get from Magelo Sync?
Could you please also provide the log file of Magelo sync when you try to sync your characters? Just press "ctrl + shift + L" when you have the focus on Magelo Sync. You just need to copy here the content of the pop-up that will appear. It will be helpful to better understand the issue.
Thanks
Edit: We will patch Magelo Sync today. We will keep you posted when it is done!
Cildiwena
Mitglied
Beiträge: 6
Registrieren: 14.11.02
Gesendet: 06.07.11, 05:13
I am getting An error has occurred during the synchronization. please try again later
[2011-07-05 18:11:17] Could not find: magelo-i18n []
[2011-07-05 18:11:17] Using magelo-i18n[en]
[2011-07-05 18:11:17] Using magelo-i18n[en_US]
[2011-07-05 18:11:17] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA
[2011-07-05 18:11:17] Windows XP 5.1 x86
[2011-07-05 18:11:17] Java version 1.6.0_26
[2011-07-05 18:11:17] America/Los_Angeles, en_US, windows-1252
[2011-07-05 18:11:17]
[2011-07-05 18:11:17] Initialisation des services...
[2011-07-05 18:11:19] Authentification automatique de l'utilisateur...
[2011-07-05 18:11:19] Game Slots : 1 free of 3
[2011-07-05 18:11:19] Utilisateur authentifie : cildiwena (PREMIUM)
[2011-07-05 18:11:20] Demarrage des services...
[2011-07-05 18:11:20] Demarrage du service : Content Synchronizer
[2011-07-05 18:11:20] Demarrage du service : Deadlock Hunter
[2011-07-05 18:11:21] Demarrage du service : Recherche de processus
[2011-07-05 18:11:22] Nouveau processus detecte : WoW.exe[388]
[2011-07-05 18:11:22] Process found : WoW.exe
[2011-07-05 18:11:23] Création du moniteur World of Warcraft
[2011-07-05 18:11:23] Demarrage du game monitor : World of Warcraft
[2011-07-05 18:11:25] Sending game content to server...
[2011-07-05 18:11:25] Objets detectes par GameMonitor (World of Warcraft 1.1.1) : 6856
[2011-07-05 18:11:26] Nouveaux objets detectes : 6856
[2011-07-05 18:11:26] Authentification automatique de l'utilisateur...
[2011-07-05 18:11:26] Game Slots : 1 free of 3
[2011-07-05 18:11:26] Utilisateur authentifie : cildiwena (PREMIUM)
[2011-07-05 18:11:26] Session reactivee, nouvelle tentative pour: class magelo.uo
[2011-07-05 18:11:27] Impossible de recuperer le status du personnage
magelo.ec
[2011-07-05 18:11:28] Objets demandes par le serveur : 0
[2011-07-05 18:11:29] Synchronisation complete du personnage 'Cildiwena'
[2011-07-05 18:11:29] Slots disponibles: 1
[2011-07-05 18:11:29] Sending game content to server...
[2011-07-05 18:11:29] Objets detectes par GameMonitor (World of Warcraft 1.1.1) : 7006
[2011-07-05 18:11:29] Nouveaux objets detectes : 150
[2011-07-05 18:11:30] Objets demandes par le serveur : 0
[2011-07-05 18:11:30] Envoi des observations
[2011-07-05 18:11:32] Impossible de synchroniser les personnages
magelo.gc:
[2011-07-05 18:11:34] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
loulina
Admin
Beiträge: 4235
Registrieren: 09.02.06
Gesendet: 07.07.11, 06:46
Sorry we didn't patch Magelo Sync yesterday as scheduled. We should be able to do it before the end of the week, I will keep you posted.
loulina
Admin
Beiträge: 4235
Registrieren: 09.02.06
Gesendet: 08.07.11, 15:05
Magelo Sync should works fine now, please try again to sync your character and let us know if you still have an issue.
