New profile created instead of updating existing - Bugs - General - Forums

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Messages in topic: New profile created instead of updating existing

Eanelder

Registered User

Nbr post: 11
Register: 5/9/04

Posted: 3/20/13, 3:49 PM

Hello, I just recently returned after a 2 year hiatus and when i ran magelo sync on my main ( http://eq.magelo.com/profile/1017003) it created a new profile ( http://eq.magelo.com/profile/2610234) instead of updating the existing profile. Is there anyways to get it so my old profile (1017003) gets updated and the new one (2610234) just goes away?

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 3/20/13, 10:34 PM

Sorry for this issue Eanelder. We are looking into it. I will keep you posted.

Eanelder

Registered User

Nbr post: 11
Register: 5/9/04

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 4/4/13, 7:20 AM

Sorry about the late reply Eanelder, I will get back to you on this in a few hours !

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 4/4/13, 1:15 PM

very strange, looking at the code, I dont understand how this is happening... I will patch the website tomorrow with a small change that might let us understand what is going on. I will keep you posted as soon as the update is done.

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 4/5/13, 11:45 AM

Oky, website updated ! Can you please delete the new profile and sync again ?

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 5/3/13, 3:13 AM

Just checked and it looks like it's fixed since you have been able to sync your old profile.