New profile created instead of updating existing - Bugs - General - Forums

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Messages dans le sujet: New profile created instead of updating existing

Eanelder

Membre

Nbr msg: 11
Enregistré: 10/05/2004

Ecrit le: 20/03/2013 20:49

Hello, I just recently returned after a 2 year hiatus and when i ran magelo sync on my main ( http://eq.magelo.com/profile/1017003) it created a new profile ( http://eq.magelo.com/profile/2610234) instead of updating the existing profile. Is there anyways to get it so my old profile (1017003) gets updated and the new one (2610234) just goes away?

loulina

Admin

Nbr msg: 4235
Enregistré: 09/02/2006

Ecrit le: 21/03/2013 03:34

Sorry for this issue Eanelder. We are looking into it. I will keep you posted.

Eanelder

Membre

Nbr msg: 11
Enregistré: 10/05/2004

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 04/04/2013 13:20

Sorry about the late reply Eanelder, I will get back to you on this in a few hours !

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 04/04/2013 19:15

very strange, looking at the code, I dont understand how this is happening... I will patch the website tomorrow with a small change that might let us understand what is going on. I will keep you posted as soon as the update is done.

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 05/04/2013 17:45

Oky, website updated ! Can you please delete the new profile and sync again ?

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 03/05/2013 09:13

Just checked and it looks like it's fixed since you have been able to sync your old profile.