[Magelo Sync] Unable to connect to Magelo - Bugs - General - Forums

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Messages dans le sujet: [Magelo Sync] Unable to connect to Magelo

Gushak

Membre

Nbr msg: 1
Enregistré: 07/01/2007

Ecrit le: 26/06/2013 02:25

I am currently logged into EQ and obviously online to post this, but am getting a network error trying to start Magelo Sync. I have downloaded and installed JRE 7, (1.7.0_25), I have tried uninstalling and reinstalling Magelo Synch. The launcher reports this error: The launcher was unable to download a required file (/sync/launcher/16/sync.launch?16.1372206369083). The /logs/error.log shows a connection failure: Jun 25, 2013 7:26:09 PM com.magelo.update.launcher.Launcher run SEVERE: Unable to retrieve start descriptor. com.magelo.update.launcher.exception.DownloadException: Connection failure (host=www.magelocdn.com) at com.magelo.update.launcher.Downloader.download(Downloader.java:111) at com.magelo.update.launcher.Launcher.run(Launcher.java:109) at com.magelo.update.launcher.Launcher.main(Launcher.java:70) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) at com.exe4j.runtime.WinLauncher.main(Unknown Source) Caused by: java.net.SocketException: Permission denied: connect at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method) at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) at java.net.AbstractPlainSocketImpl.connect(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at sun.net.NetworkClient.doConnect(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.<init>(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at com.magelo.update.launcher.Downloader.download(Downloader.java:80) ... 8 more Going to the magelocdn website gives you a 403 forbidden error in Firefox. Thoughts?

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 26/06/2013 05:56

Hi Gushak, Given your log and this error: Caused by: java.net.SocketException: Permission denied: connect , I am pretty sure your firewall is blocking Magelo Sync. As for the 403 error, while you cant browse the cdn, if you request a give resource, it should work just fine, in your case, http://www.magelocdn.com/sync/launcher/16/sync.launch?16.1372206369083 Let us know how it goes.

RachelNedoirah

Membre

Nbr msg: 15
Enregistré: 29/04/2003

Ecrit le: 03/07/2013 20:50

I had a similar error. it seems 2 versions are downloaded and you might have to go into the magelo folder to use the other one.

Gercheck

Membre Premium

Nbr msg: 1
Enregistré: 11/02/2003

Ecrit le: 24/07/2013 01:41

I've been reading the forums about my issue and I see a lot o past issues similar to mine but can't seem to figure it out. I think I've added the correct exception to my firewall but still no luck. My error log is below: Jul 23, 2013 7:35:19 PM com.magelo.update.launcher.Launcher run SEVERE: Unable to retrieve start descriptor. com.magelo.update.launcher.exception.DownloadException: Connection failure (host=www.magelocdn.com) at com.magelo.update.launcher.Downloader.download(Downloader.java:111) at com.magelo.update.launcher.Launcher.run(Launcher.java:109) at com.magelo.update.launcher.Launcher.main(Launcher.java:70) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) at com.exe4j.runtime.WinLauncher.main(Unknown Source) Caused by: java.net.SocketException: Permission denied: connect at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method) at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) at java.net.AbstractPlainSocketImpl.connect(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at sun.net.NetworkClient.doConnect(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.<init>(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at com.magelo.update.launcher.Downloader.download(Downloader.java:80) Thanks! Think I got it now.