Messages dans le sujet: Not All Accounts Appearing to allow Sync
1
mattszuk
Membre
Nbr msg: 17
Enregistré: 13/05/2002
Ecrit le: 20/04/2020 16:54
I have three accounts, post Magelo sync, one of my accounts (my main) is not appearing to allow sync. I logged off the two accounts that are visible, the third is still not. I also logged to another character to the account that is not visible, same results, so it appears to be an issue with the whole EQ account or there is some sort of maximum account issues with Magelo. Next step recommendations? Thanks!
Jelan
Admin
Nbr msg: 11573
Enregistré: 05/05/2001
Ecrit le: 22/04/2020 10:21
Hi mattszuk,
Can you please log the account you have an issue with, start Magelo Sync and post your Magelo Sync log (press CTRL + SHIFT + L), it should help us troubleshoot the issue, thanks.
mattszuk
Membre
Nbr msg: 17
Enregistré: 13/05/2002
Ecrit le: 22/04/2020 19:56
I went to save the log file after running Magelo and all accounts are now visible. Unsure if you did something at your end or it just started working. I did nothing from my end.
Thanks.
Jelan
Admin
Nbr msg: 11573
Enregistré: 05/05/2001
Ecrit le: 23/04/2020 03:46
Glad it's working now, i did nothing on my end though. There is a chance the issue will reappear later and if it does, the log will show us where is the culprit then.
