Magelo Sync is not detecting my current characters - Bugs - General - Forums

Forums > General > Bugs > Magelo Sync is not detecting my current characters

Messages dans le sujet: Magelo Sync is not detecting my current characters

Muffinstalker

Membre Premium

Nbr msg: 11
Enregistré: 17/05/2018

Ecrit le: 22/02/2022 09:04

Since Everquest recently went to 64 bit, my Magelo Sync (Ver 5.0.0) has not been detecting any of my characters. Is this a known issue? Some of my guildmates reported the same issues, others have been able to update without problems.

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 22/02/2022 15:59

Hi Muffinstalker, Can you please post your Magelo Sync log so we can hopefully understand what is going on ? Thanks !

Muffinstalker

Membre Premium

Nbr msg: 11
Enregistré: 17/05/2018

Ecrit le: 23/02/2022 20:59

[09:23:00] [WARNING] Could not find: magelo-i18n [] [09:23:00] [INFO] Using magelo-i18n[en] [09:23:00] [INFO] Using magelo-i18n[en_US] [09:23:00] [INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited [09:23:00] [INFO] Windows 10 10.0 x86 [09:23:00] [INFO] Java version 1.8.0_261 [09:23:00] [INFO] America/New_York, en_US, windows-1252 [09:23:00] [INFO] [09:23:00] [INFO] Services initialisation ... [09:23:01] [INFO] Automatic user authentification... [09:23:02] [INFO] User : muffinstalker (PREMIUM) [09:23:02] [INFO] Game Slots : 1 free of 3 [09:23:02] [INFO] Starting services... [09:23:02] [INFO] Starting service : Content Synchronizer [09:23:02] [INFO] Starting service : Deadlock Hunter [09:23:03] [INFO] Starting service : Game session seeker [09:23:04] [INFO] New game session detected : eqgame.exe[5920] [09:23:04] [INFO] Creating Everquest game monitor [09:23:04] [INFO] Starting game monitor : EverQuest 4.0.0 [09:23:26] [INFO] Browsing ' https://eq.magelo.com' [09:24:02] [INFO] Sending game content to server... [09:24:02] [INFO] Detected game objects by GameMonitor (EverQuest 4.0.0) : 0 [09:24:02] [INFO] New detected game objects : 0 [09:24:02] [INFO] Sending observations [09:24:38] [INFO] Stoping services... [09:24:38] [INFO] Stoping service : Game session seeker [09:24:38] [INFO] Stoping game monitor : EverQuest [09:24:38] [INFO] Stoping service : Content Synchronizer [09:24:38] [INFO] Sending game content to server... [09:24:38] [INFO] New detected game objects : 0 [09:24:38] [INFO] Sending observations [09:24:38] [INFO] Stoping service : Deadlock Hunter [09:24:38] [INFO] Closing Magelo Sync

Muffinstalker

Membre Premium

Nbr msg: 11
Enregistré: 17/05/2018

Ecrit le: 23/02/2022 21:37

Fixed it. I was running the old Magelo Sync, now I am running the Magelo Sync 64.

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 24/02/2022 01:24

Great, glad you figured it out. I will clean up the installer soon so that only the 64bit version of Magelo Sync is installed to avoid this kind of confusion.