Messages dans le sujet: Unable to retrieve character's status.
1
Splixxxen
Membre
Nbr msg: 3
Enregistré: 21/04/2010
Ecrit le: 26/05/2023 15:02
Keep getting "Unable to retrieve character's status." then "An error occurred during the synchronization, please try again later"
Tried logging everything down and reinstalling sync, relogging, etc. no luck.
Server: Aradune
Jelan
Admin
Nbr msg: 11520
Enregistré: 05/05/2001
Ecrit le: 26/05/2023 15:46
Hi Splixxxen,
Can you please post your Magelo Sync log, it should help us understand what is going on.
You can open the log by clicking CTRL + SHIFT + L when the Magelo Sync window has the focus.
Thanks.
Splixxxen
Membre
Nbr msg: 3
Enregistré: 21/04/2010
Ecrit le: 26/05/2023 16:17
[2023-05-26 16:16:26] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2023-05-26 16:16:38] Syncing character (Full) 'Splixxer'
[2023-05-26 16:16:38] Unable to retrieve character's status.
Jelan
Admin
Nbr msg: 11520
Enregistré: 05/05/2001
Ecrit le: 26/05/2023 16:23
Can you please restart Magelo Sync and give it another try, I believe I might have fixed the issue.