Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 11/10/2008 21:16
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We've patched Magelo Sync to work with the updates applied on 07 Oct 2008. Thank you for your patience.
Edit: There are multiple reports of Sync not detecting characters, if you have that issue please post your log file here: http://eq.magelo.com/forum/messages.jspa?topic=5096
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Membre
Nbr msg: 13
Enregistré: 05/05/2003
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Ecrit le: 13/10/2008 09:01
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Midnight Eastern 10/12 cannot find my character in order to update. Yes I am a premium member.
(Does this have anything to do with the fact that earlier tonight (10/12) the entire magelo site was down, from our signatures to our profiles to this site?)
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Wolana Phoenixfyre, druid, Kelethin-Xegony
LeafLady of 110 seasons
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Membre
Nbr msg: 1
Enregistré: 12/09/2008
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Ecrit le: 13/10/2008 09:06
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Unable to update. Magelo cannot find my character.
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Membre
Nbr msg: 6
Enregistré: 15/11/2001
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Ecrit le: 13/10/2008 09:45
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Can (finally) get one character synched, but it's not detecting other characters/accounts loaded at the same time as it was previously.
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Membre
Nbr msg: 6
Enregistré: 09/11/2006
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Ecrit le: 13/10/2008 10:49
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My character isn't being detected as well. (Premium) Fix for this?
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Membre
Nbr msg: 3
Enregistré: 10/10/2008
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Ecrit le: 13/10/2008 11:26
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Same as the rest, Im a premium member and it cant detect my Character,
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 13/10/2008 11:47
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To everyone who's having trouble with Magelo Sync, I've posted a reply in the thread here. We're working on a fix for it right now and would like to apologise for the downtime.
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Membre
Nbr msg: 8
Enregistré: 17/01/2007
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Membre
Nbr msg: 8
Enregistré: 17/01/2007
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Advisor
Nbr msg: 1182
Enregistré: 28/01/2004
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Ecrit le: 14/10/2008 00:22
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As Erycil said, the team is working on it and when it is fixed a post will be made.
Repeatedly posting that it does not work in mulitple threads every few hours doesn't help the situation. What would help is if people would post log files from Magelo in the thread indicated to help the team isolate the problem.
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Membre
Nbr msg: 1
Enregistré: 16/08/2006
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Ecrit le: 14/10/2008 03:28
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Everyones log file is pretty much the same. It isnt on our end. It is on yours, or on SoE. That said, we are paying members here for the most part. There should be some time added on to my subscription as I am definitely not getting what I paid for.
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Membre
Nbr msg: 12
Enregistré: 29/11/2002
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Ecrit le: 14/10/2008 07:27
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Same issue here-not detecting toons as of 10/13 at 11 PM EST--yes, premium
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 14/10/2008 14:48
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We fixed it now, apologies for any downtime.
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