Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 12/02/2009 10:20
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Hi everyone,
EverQuest was patched on 11 Feb 2009, and we'll need some time to make sure Magelo Sync will work with this latest patch. We'll make an announcement on the website as soon as we do.
Thank you for your patience.
Edit: Magelo Sync is now patched, so you can Sync your characters now 
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Membre
Nbr msg: 8
Enregistré: 07/08/2007
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Ecrit le: 13/02/2009 15:53
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Deleted, problem is fixed now.
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Membre
Nbr msg: 14
Enregistré: 26/01/2004
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Ecrit le: 25/02/2009 02:18
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Customer service earns revenue.
Updates are a good thing.
Thanks for taking time to do so
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Membre
Nbr msg: 3
Enregistré: 28/09/2003
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Ecrit le: 03/03/2009 00:36
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I synch, it says I synched...but it didn't. Anyone else with that problem?
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 03/03/2009 06:34
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Hi Jenellegreywolfe, I see your Magelo profile for your main character with a last updated time stamp of "Tuesday, March 03, 2009 6:38:24 AM". Could you tell me which parts are not updated please?
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Membre
Nbr msg: 15
Enregistré: 29/09/2001
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Ecrit le: 04/03/2009 07:13
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I'm getting the same problem. It says sync'd and timestamps it current. But the gear is not updated (breastplate, legs and bracer are off for sure). If I export my gear it is reflecting my current gear. This is also happened to another character on my Magelo account.
Magelo#: 5389
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 04/03/2009 13:00
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Hi Quarken,
Thank you for your assistance. I do see the status of your Premium having just expired, though, and that may be the reason it is unable to update the gear for your characters.
You may wish to either manually update your characters' equipment profiles by using My characters > Manage Character > Edit Character > Equipment, or renew your Premium subscription in the My account section.
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Membre
Nbr msg: 5
Enregistré: 09/04/2003
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Ecrit le: 06/03/2009 03:42
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Magelo Synce is not working on my character either have tried to update Rurra several times, magelo sync says it has and time stamp on webpage says was done but none of my equipment stats or anything has updated, I did manual update of level. But I have not touched anything else. I have a Wndows Vista 64 bit system if that helps.
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 06/03/2009 04:49
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Hello Makora,
Magelo Sync will update your character equipment, AAs and other statistics only if you are using a Premium Magelo account. As your current Magelo account is a Regular (Registered User) account, you will need to manually make equipment and AA updates to your character in My characters > Manage Character > Edit Character.
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Membre
Nbr msg: 2
Enregistré: 01/07/2003
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Ecrit le: 06/03/2009 05:11
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Hello, I have the same problem as the people above. I sync and it says it's successful, but doesnt update anything other than the date.
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Membre
Nbr msg: 19
Enregistré: 06/01/2006
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Ecrit le: 08/03/2009 16:45
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I'm currently not able to sync either, and I have a premium subscription. It says "an eror has occured during the synchronization. please try again later."
# 1278212
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Membre
Nbr msg: 4
Enregistré: 30/03/2004
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Ecrit le: 08/03/2009 18:55
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I am currently unable to sync on either of my toons. It says " an error has occured during synchronization, please try again later.
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Membre
Nbr msg: 12
Enregistré: 05/10/2002
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Ecrit le: 08/03/2009 23:54
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I'm having the same problem as the two above, I am a premium member, account will expire march 2010. Each time I attempt to synch, I get "an error has occured during synchronization, please try again later."
I have latest java update
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Membre
Nbr msg: 127
Enregistré: 26/08/2002
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Ecrit le: 09/03/2009 04:59
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I am getting the same as the above 3 people.
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Moklianne -Magelo
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 09/03/2009 05:28
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Hi - could you guys please post about this in http://eq.magelo.com/forum/messages.jspa?topic=6122 ?
It would be great to have the Magelo Sync log so we can find out what has happened. To open up the log, hit Ctrl + Shift + L while Magelo Sync is running.
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