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Messages dans le sujet: Magelo
Liltweety
Membre

Nbr msg: 1
Enregistré: 24/01/2005
Ecrit le: 21/03/2007 04:50

I am a premium user until Jul 24 2007 but when i launch the magelo update it does not show anything in the character select screen. Can any1 tell me why? Also lilstep is having the same problem and he is a premium user also.
Onetree
Advisor

Nbr msg: 2781
Enregistré: 30/10/2001
Ecrit le: 22/03/2007 18:36

What version of the JRE are you running? To find out, go to your Control Panel and launch the Java app. Click the About box.

Earthkeeper Onetree Tallbarque of Maelin Starpyre <Valoran>
PoM Pilot & Keeper of the Original PoM FAQ
Grandmaster Jeweler & Baker w/ Expert Trophies
Need help? Check out our FAQ. Java Runtime Environment (JRE) help can be found here.
Qill
Membre

Nbr msg: 16
Enregistré: 09/06/2005
Ecrit le: 07/04/2007 22:13

I am having this same problem.
I followed the instructions here http://eq.magelo.com/forum/messages.jspa?topic=1135
and checked that I have the latest version of Java.
Still I cannot update characters as they do not show in window.
Please assist me.
Thank you
Littlehammer
Membre

Nbr msg: 1
Enregistré: 04/07/2005
Ecrit le: 07/04/2007 23:02

im having the same issue as well

is this a Vista thing?
Maurice
Advisor

Nbr msg: 5271
Enregistré: 15/11/2001
Ecrit le: 08/04/2007 14:49

Check the News post. It might be a rights issue for the Magelo Update program.
fatman350
Membre

Nbr msg: 8
Enregistré: 16/05/2002
Ecrit le: 09/04/2007 12:01

There was a patch with a newer eqgame.exe released dated 6th april 2007 and characters have not been detected since then, I can only presume that this is being looked at yes ?
Qill
Membre

Nbr msg: 16
Enregistré: 09/06/2005
Ecrit le: 10/04/2007 10:54

Still not working. My husband can update my toons on his computer but mine simply won't give me the character to select. This is very frustrating. =(
Qill
Membre

Nbr msg: 16
Enregistré: 09/06/2005
Ecrit le: 11/04/2007 18:59

Is this going to be addressed? It's been four days now. I've followed all instructions on this site to no avail.

I am running Win2K as my OS.

Thank you for your time.
Jelan
Admin

Nbr msg: 11520
Enregistré: 05/05/2001
Ecrit le: 11/04/2007 19:01

If Magelo Update starts, you can be sure your Java environment/version is correct, there is nothing to worry about java at this step.

As for why it does not detect your characters, can you please paste your log file here, it should have a clue about what is going on...

To get your log file:
  • Start Magelo Update
  • Start Everquest and log in a character
  • Minimize Magelo Update
  • Right click on it in the systray and choose "Copy log to clipboard"
  • Paste the log here with CTRL+V
Qill
Membre

Nbr msg: 16
Enregistré: 09/06/2005
Ecrit le: 12/04/2007 02:23

The copy feature is not working. =(


Qill
Membre

Nbr msg: 16
Enregistré: 09/06/2005
Ecrit le: 13/04/2007 09:22

[2007-04-13 01:17:28] Magelo Update 3.0.22, Copyright (C) 2006 Magelo SA
[2007-04-13 01:17:28] Windows 2000 5.0 x86
[2007-04-13 01:17:28] Java HotSpot(TM) Client VM 1.6.0_01-b06
[2007-04-13 01:17:28] GMT-05:00, en_US, windows-1252
[2007-04-13 01:17:28]
[2007-04-13 01:17:29] Authentification automatique de l'utilisateur...
[2007-04-13 01:17:30] Utilisateur authentifié : qill (PREMIUM)
[2007-04-13 01:17:30] Démarrage du service : Content Synchronizer
[2007-04-13 01:17:30] Démarrage du service : Deadlock Hunter
[2007-04-13 01:17:30] Démarrage du service : Recherche de processus
[2007-04-13 01:17:31] no magelo in java.library.path
java.lang.UnsatisfiedLinkError: no magelo in java.library.path
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at com.magelo.process.windows.ProcessSpy.<clinit>(ProcessSpy.java)
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:17:46] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:18:01] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:18:16] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:18:30] Synchronisation du contenu
[2007-04-13 01:18:30] Nouveaux objets détectés : 0
[2007-04-13 01:18:30] Envoi des observations
[2007-04-13 01:18:31] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:18:46] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:19:01] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:19:16] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:19:31] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:19:46] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:20:01] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:20:16] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:20:31] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:20:37] Synchronisation des personnages
[2007-04-13 01:20:46] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:21:01] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:21:16] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:21:31] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:21:46] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:22:01] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:22:16] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:22:31] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2007-04-13 01:22:46] Could not initialize class com.magelo.process.windows.ProcessSpy
java.lang.NoClassDefFoundError: Could not initialize class com.magelo.process.windows.ProcessSpy
at com.magelo.process.windows.WindowsProcessFinder.findProcesses(WindowsProcessFinder.java)
at com.magelo.update.bb.e(bb.java)
at com.magelo.hc.run(hc.java)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Onetree
Advisor

Nbr msg: 2781
Enregistré: 30/10/2001
Ecrit le: 13/04/2007 10:29

Magelo Update runs out of Java's cache. "no magelo in java.library.path" seems to indicate either Magelo Update is not installed in the current Java cache or it's installed somewhere else unusable.

Leaving the Java Runtime Environment alone – meaning, without uninstalling it – try uninstalling Magelo Update by using Add/Remove Programs in Control Panel. Clear the Java cache of temporary files: Control Panel -> Java -> Settings -> Delete files -> OK. Now, click on Magelo Update in the left sidebar here and Launch Magelo Update. That'll make sure your Magelo Update client is fresh and in a clean environment.

Earthkeeper Onetree Tallbarque of Maelin Starpyre <Valoran>
PoM Pilot & Keeper of the Original PoM FAQ
Grandmaster Jeweler & Baker w/ Expert Trophies
Need help? Check out our FAQ. Java Runtime Environment (JRE) help can be found here.
Qill
Membre

Nbr msg: 16
Enregistré: 09/06/2005
Ecrit le: 13/04/2007 23:37

Thank you very much. Clearing the temp java files was the trick. Works like a charm now. =)