Membre
Nbr msg: 8
Enregistré: 13/03/2008
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Ecrit le: 12/11/2016 12:41
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I am now getting this message from Magelo Sync now.
Invalid Descriptor.
Download descriptor seems to be invalid. Report this error and we will fix it as soon as possible.
I've tried Magelo Sync several times and I am still getting this error.
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Membre
Nbr msg: 6
Enregistré: 28/12/2001
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Ecrit le: 12/11/2016 13:24
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I'm getting the same message whenever I attempt to run Magelo.
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Membre
Nbr msg: 1
Enregistré: 31/01/2016
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Ecrit le: 12/11/2016 16:07
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I am also getting this message even after rebooting
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Membre
Nbr msg: 2
Enregistré: 09/04/2002
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Ecrit le: 12/11/2016 16:22
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Same message
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Membre
Nbr msg: 1
Enregistré: 21/03/2004
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Ecrit le: 12/11/2016 16:48
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Also am getting "Invalid download descriptor" mesage when trying to open.
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 12/11/2016 18:22
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This issue is pretty weird, I cant reproduce it on my main computer however my laptop does feature it and at the same time, there is nothing wrong with the descriptor...
Easiest way to get rid of it is to quickly uninstall Magelo sync and then re install it by download the updated MageloSyncSetup.exe
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Membre
Nbr msg: 8
Enregistré: 13/03/2008
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Ecrit le: 12/11/2016 19:08
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I have a stupid question... Where do I go to download the software?
Thanks
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Membre
Nbr msg: 6
Enregistré: 28/12/2001
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Ecrit le: 12/11/2016 19:32
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I downloaded the new magelo execute as advised and now the problem is even worse. Now I get a pop up window saying that I need to put Java on my machine. Now I happen to have Java 7 Update 55, Java 7 Update 55(64-bit), and Java 8 Update 111. Magelo just refuses to work.
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Membre
Nbr msg: 8
Enregistré: 13/03/2008
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Ecrit le: 12/11/2016 19:35
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I uninstalled Magelo Sync, then downloaded and installed a new Magelo Sync, and all seem to be working fine now.
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Membre
Nbr msg: 6
Enregistré: 28/12/2001
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Ecrit le: 12/11/2016 19:44
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Never mind. I went to the main Java site and downloaded the Java 8 111 (64-bit) and now Magelo seems to be working. Just takes a little finesse and luck finding the right combo for your machine. Thanks for all the tips guys.
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Membre
Nbr msg: 28
Enregistré: 01/02/2015
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Ecrit le: 13/11/2016 16:24
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I had the same issue.
Uninstalled magelo from programs and features. Then I downloaded magelo again and installed it.
Everything works again!
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Membre
Nbr msg: 3
Enregistré: 04/10/2015
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Ecrit le: 14/11/2016 03:05
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I am getting this issue so I followed the steps, uninstalled and re-installed Sync. I am now getting an error while installing (Error opening file for writing: C:\Program Files\Magelo\Magelo Sync\MageloSync64.exe)
My options are abort, retry (which does nothing) and ignore which completes the install. When I complete the install via ignore, I get the same download descriptor message as before.
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 14/11/2016 03:07
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My educated guess is Magelo Sync is still running while you try to re install it. Make sure it's not running and try again.
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Membre
Nbr msg: 3
Enregistré: 04/10/2015
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Ecrit le: 14/11/2016 03:36
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it's strange, it was not running in the background but it is working now! I had two previous installer download files in my download box that I deleted prior and I'm unsure if those had any impact but all clear now. TY
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Admin
Nbr msg: 11520
Enregistré: 05/05/2001
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Ecrit le: 14/11/2016 03:43
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Good to hear.
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