Sync not working. Is it me? Or Magelo? - General - General - Форумы

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Сообщений в теме: Sync not working. Is it me? Or Magelo?

sdoofbuc

Пользователь

Сообщений: 28
Регистрация: 31.01.2015

Отправлено: 24.01.2016, 19:29

Sync not working. Is it me? Or Magelo? Haven't been able to sync since last Monday (Jan 18, 2016). I know there was a patch. But in the past there always was some sort of notice. A post or something letting the paying customers know it's being worked on. I just came back to Magelo after a year break, so I don't know how things are done now. But I haven't seen anything about this last patch. And the stuff I have seen (forums, facebook, twiter) is all old and out dated information. http://i.imgur.com/oJXM3B2.jpg

Altreal1

премиум Пользователь

Сообщений: 220
Регистрация: 16.01.2007

Отправлено: 24.01.2016, 23:56

Sync has not been updated, nor has an eta been given. Either would be appreciated.

sdoofbuc

Пользователь

Сообщений: 28
Регистрация: 31.01.2015

Отправлено: 25.01.2016, 11:52

Thanks. I wanted to make sure I wasn't the only one. I paid for a service that isn't being provided.

loulina

Администратор

Сообщений: 4235
Регистрация: 08.02.2006

Отправлено: 26.01.2016, 4:20

Sorry about this patch. It took us more time than usual. It's almost done. Magelo Sync will be back soon.

sdoofbuc

Пользователь

Сообщений: 28
Регистрация: 31.01.2015

Отправлено: 26.01.2016, 10:00

That is 100% understandable. Next time could you make a forum post letting everyone know what is going on? I know as a paying customer myself, this would help keep me calm and patient until the update is finished. Thanks!

loulina

Администратор

Сообщений: 4235
Регистрация: 08.02.2006

Отправлено: 27.01.2016, 7:42

Yes sure, I will post something sooner. I usually do it Magelo Sync has been patched this morning.