Sync not working. Is it me? Or Magelo? - General - General - Forums

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Messages dans le sujet: Sync not working. Is it me? Or Magelo?

sdoofbuc

Membre

Nbr msg: 28
Enregistré: 01/02/2015

Ecrit le: 25/01/2016 01:29

Sync not working. Is it me? Or Magelo? Haven't been able to sync since last Monday (Jan 18, 2016). I know there was a patch. But in the past there always was some sort of notice. A post or something letting the paying customers know it's being worked on. I just came back to Magelo after a year break, so I don't know how things are done now. But I haven't seen anything about this last patch. And the stuff I have seen (forums, facebook, twiter) is all old and out dated information. http://i.imgur.com/oJXM3B2.jpg

Altreal1

Membre Premium

Nbr msg: 227
Enregistré: 16/01/2007

Ecrit le: 25/01/2016 05:56

Sync has not been updated, nor has an eta been given. Either would be appreciated.

sdoofbuc

Membre

Nbr msg: 28
Enregistré: 01/02/2015

Ecrit le: 25/01/2016 17:52

Thanks. I wanted to make sure I wasn't the only one. I paid for a service that isn't being provided.

loulina

Admin

Nbr msg: 4235
Enregistré: 09/02/2006

Ecrit le: 26/01/2016 10:20

Sorry about this patch. It took us more time than usual. It's almost done. Magelo Sync will be back soon.

sdoofbuc

Membre

Nbr msg: 28
Enregistré: 01/02/2015

Ecrit le: 26/01/2016 16:00

That is 100% understandable. Next time could you make a forum post letting everyone know what is going on? I know as a paying customer myself, this would help keep me calm and patient until the update is finished. Thanks!

loulina

Admin

Nbr msg: 4235
Enregistré: 09/02/2006

Ecrit le: 27/01/2016 13:42

Yes sure, I will post something sooner. I usually do it Magelo Sync has been patched this morning.