Пользователь
Сообщений: 4
Регистрация: 22.03.2014
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Отправлено: 06.06.2016, 18:22
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Thank you for your payment! This email certifies your payment to Magelo. Keep it as an invoice.
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Order number : 124630
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
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Пользователь
Сообщений: 1
Регистрация: 11.09.2011
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Отправлено: 06.06.2016, 21:53
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I have the exact same Problem 
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Пользователь
Сообщений: 2
Регистрация: 28.11.2012
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Отправлено: 07.06.2016, 7:40
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Hi, I have the same problem, paid for the account last night but it does not appear to be active yet. Please fix this bug
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Администратор
Сообщений: 11520
Регистрация: 04.05.2001
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Отправлено: 07.06.2016, 8:52
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Hi guys,
I have activated your premium account, sorry about that and thanks again for your support.
oakyx, your payment has failed, please try again and let us know how it goes.
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Пользователь
Сообщений: 2
Регистрация: 28.11.2012
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Отправлено: 07.06.2016, 8:56
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Hi Jelan,
According to Paypal the payment went through, here is the transaction number : 0JR767100S1143211
Could you please check ?
Thanks, regards,
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Администратор
Сообщений: 11520
Регистрация: 04.05.2001
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Отправлено: 07.06.2016, 9:00
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Hi oakyx,
Indeed you are correct, it seems the transaction cleared just fine on Paypal side but somehow ended up marked at failed on our side...
I have seen another user with the same issue. I need to take a closer look at what is going on with Paypal, I will get back to you tomorrow with an update.
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