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Сообщений в теме: Unable to sync on 2/3 characters
Remien Slyfox
премиум Пользователь

Сообщений: 2
Регистрация: 24.06.2002
Отправлено: 19.12.2025, 10:20

I'm getting 3 different results for characters that are all on the same live server.
These were all previously working just fine.

1 is not being recognized and doesn't show up at at all.
1 I'm getting an error has occurred during the synch try again later.
1 I'm able to sync no problem.
jedis
премиум Пользователь

Сообщений: 22
Регистрация: 21.02.2002
Отправлено: 21.12.2025, 10:30

Having the same issue. I have to log out and back in a few times and keep restarting the client to get it to eventually load.

It detects the zone, but doesn't show the character.

"Magelo Sync is trying to detect your currently logged in character, please wait.

If your character doesn't appear after a few seconds, let us know using the support forum."
Jelan
Администратор

Сообщений: 11589
Регистрация: 04.05.2001
Отправлено: 21.12.2025, 23:29

Hi, the root issue has been fixed I hope, please give it a try and let me know.
jedis
премиум Пользователь

Сообщений: 22
Регистрация: 21.02.2002
Отправлено: 21.12.2025, 23:34

No change – it is not able to detect the character, but does see the zone. Same as before.
Jelan
Администратор

Сообщений: 11589
Регистрация: 04.05.2001
Отправлено: 21.12.2025, 23:35

Can you please open a new bug issue and paste your magelo sync log into it, thank in advance.
jedis
премиум Пользователь

Сообщений: 22
Регистрация: 21.02.2002
Отправлено: 21.12.2025, 23:39

Done. https://eq.magelo.com/forum/messages.jspa?topic=34086
Remien Slyfox
премиум Пользователь

Сообщений: 2
Регистрация: 24.06.2002
Отправлено: 26.12.2025, 11:26

Just wanted to reply that it's looks to be working now.
Jelan
Администратор

Сообщений: 11589
Регистрация: 04.05.2001
Отправлено: 29.12.2025, 4:52

Thanks for the update Remien