Unable to sync on 2/3 characters - Bugs - General - Forums

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Messages dans le sujet: Unable to sync on 2/3 characters

Remien Slyfox

Membre Premium

Nbr msg: 2
Enregistré: 25/06/2002

Ecrit le: 19/12/2025 16:20

I'm getting 3 different results for characters that are all on the same live server. These were all previously working just fine. 1 is not being recognized and doesn't show up at at all. 1 I'm getting an error has occurred during the synch try again later. 1 I'm able to sync no problem.

jedis

Membre Premium

Nbr msg: 22
Enregistré: 22/02/2002

Ecrit le: 21/12/2025 16:30

Having the same issue. I have to log out and back in a few times and keep restarting the client to get it to eventually load. It detects the zone, but doesn't show the character. "Magelo Sync is trying to detect your currently logged in character, please wait. If your character doesn't appear after a few seconds, let us know using the support forum."

Jelan

Admin

Nbr msg: 11589
Enregistré: 05/05/2001

Ecrit le: 22/12/2025 05:29

Hi, the root issue has been fixed I hope, please give it a try and let me know.

jedis

Membre Premium

Nbr msg: 22
Enregistré: 22/02/2002

Ecrit le: 22/12/2025 05:34

No change – it is not able to detect the character, but does see the zone. Same as before.

Jelan

Admin

Nbr msg: 11589
Enregistré: 05/05/2001

Ecrit le: 22/12/2025 05:35

Can you please open a new bug issue and paste your magelo sync log into it, thank in advance.

jedis

Membre Premium

Nbr msg: 22
Enregistré: 22/02/2002

Ecrit le: 22/12/2025 05:39

Done. https://eq.magelo.com/forum/messages.jspa?topic=34086

Remien Slyfox

Membre Premium

Nbr msg: 2
Enregistré: 25/06/2002

Ecrit le: 26/12/2025 17:26

Just wanted to reply that it's looks to be working now.

Jelan

Admin

Nbr msg: 11589
Enregistré: 05/05/2001