會員
帖子總數: 7
註冊: 2003/3/8
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已發表: 2016/5/27 上午11:18
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i paid for a one year premium upgrade two days ago, and my account page is still showing that it expired in 2013. i reported this through the contact tool yesterday, and have not received an acknowledgement.
please address  .
and, thanks for providing such a fantastic service .
here's my receipt:
From: Magelo <noreply@mailer.magelo.com>
Date: Tue, May 24, 2016 at 4:18 PM
Subject: Notification of successful payment to Magelo
To: runyariel <**@**.com>
Hello runyariel,
Thank you for your payment! This email certifies your payment to Magelo. Keep it as an invoice.
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Order number : 124480
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
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See you soon on http://www.magelo.com and thanks again for your support!
Sincerely,
The Magelo team
Please do not reply to this email. This mailbox is not monitored and you will not receive a response.
If you have any question on your payment, please contact our support : http://eq.magelo.com/help.jspa
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會員
帖子總數: 1
註冊: 2009/11/23
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已發表: 2016/5/28 下午10:33
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Same. After entering my payment information, I never got taken to the correct confirmation web page in my browser (said Magelo has an expired security certificate), but I got an email saying I paid. I still can't access any of the premium features.
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2016/6/1 上午7:57
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Hi Guys,
Sorry about this, your premium accounts have been activated and thanks again for your support.
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會員
帖子總數: 7
註冊: 2003/3/8
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已發表: 2016/6/1 下午12:13
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Thanks, Jelan .
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