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主題的留言: Profile Not Being Displayed
Kilswitch989
會員

帖子總數: 3
註冊: 2012/2/14
已發表: 2012/3/21 下午8:07

Hello,

Upon signing up for this service I opted to participate in the trial premium account. Prior to the trial expiring my profile was able to be displayed. Since the trial has expired I get the "Whoops ! An error occurred while you were browsing this page. If it is the first time this problem occurs, try to reload this page from the left menu. If the problem keeps happening, go to the forums to get some help" error. I've tried to set the customized settings back to default in hopes of getting my profile working again, but am unable to do so without having to pay for the subscription which I can not at this time. Any help correcting this issue would be greatly appreciated. Again, I'm assuming the problem lies with the customization settings.
loulina
管理員

帖子總數: 4235
註冊: 2006/2/8
已發表: 2012/3/22 上午12:10

Hi Kilswitch989,

I don't think the System error on your profile is related with the customization settings, for sure not with the end of your trial.
It is probably because we don't handle well an item or an effect on your character or something like that.
We will take a look and I will keep you posted.

Kilswitch989
會員

帖子總數: 3
註冊: 2012/2/14
已發表: 2012/3/22 下午3:12

Thank you so much. Your help is very much appreciated.
Jelan
管理員

帖子總數: 11520
註冊: 2001/5/4
已發表: 2012/3/27 上午6:38

Hi Kilswitch989,

Bug fixed ! It was related to your character announce (Looking for guild feature).
Kilswitch989
會員

帖子總數: 3
註冊: 2012/2/14
已發表: 2012/3/27 下午2:32

Great! Thank you guys so much for your assistance! It's greatly appreciated!
Jelan
管理員

帖子總數: 11520
註冊: 2001/5/4
已發表: 2012/3/28 上午12:37

you are most welcome Kilswitch989 !