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主題的留言: Unable to retrieve character's status.
Splixxxen
白金會員

帖子總數: 3
註冊: 2010/4/20
已發表: 2023/5/26 上午9:02

Keep getting "Unable to retrieve character's status." then "An error occurred during the synchronization, please try again later"

Tried logging everything down and reinstalling sync, relogging, etc. no luck.

Server: Aradune
Jelan
管理員

帖子總數: 11402
註冊: 2001/5/4
已發表: 2023/5/26 上午9:46

Hi Splixxxen,

Can you please post your Magelo Sync log, it should help us understand what is going on.
You can open the log by clicking CTRL + SHIFT + L when the Magelo Sync window has the focus.

Thanks.
Splixxxen
白金會員

帖子總數: 3
註冊: 2010/4/20
已發表: 2023/5/26 上午10:17

[2023-05-26 16:16:26] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2023-05-26 16:16:38] Syncing character (Full) 'Splixxer'
[2023-05-26 16:16:38] Unable to retrieve character's status.
Jelan
管理員

帖子總數: 11402
註冊: 2001/5/4
已發表: 2023/5/26 上午10:23

Can you please restart Magelo Sync and give it another try, I believe I might have fixed the issue.
Splixxxen
白金會員

帖子總數: 3
註冊: 2010/4/20
已發表: 2023/5/26 上午10:26

Was able to sync now.
Thanks!
Jelan
管理員

帖子總數: 11402
註冊: 2001/5/4
已發表: 2023/5/26 下午9:23

Awesome !

Have a great WE !