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主題的留言: Sync broken?
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/2 下午4:44

Something isn't syncing, on the app pop up it shows correct info/guild but does not update profile. Ran sync yesterday and stripped guild tag and will not sync back.
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/2 下午6:39

So if I change something gear wise it is picking it up, but not my guild for some reason.
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/7 下午6:43

Anyone? Hello? I can see several of my guildmates have also had this happen
Jelan
管理員

帖子總數: 11520
註冊: 2001/5/4
已發表: 2025/3/14 上午5:03

Hi,

Just patched Magelo Sync, please try again and let me know if you can reproduce the issue.
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/14 下午8:19

It still does not detect my guild (Realm of Insanity). Thanks Jelan
Jelan
管理員

帖子總數: 11520
註冊: 2001/5/4
已發表: 2025/3/24 上午4:09

Could you post your Magelo Sync log, it might shed some light on the matter, thx in advance.
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/24 上午11:52

Unsure if this is what you need, lmk:

[10:22:31] [WARNING] Could not find: magelo-i18n []
[10:22:31] [INFO] Using magelo-i18n[en]
[10:22:31] [INFO] Using magelo-i18n[en_US]
[10:22:31] [INFO] Magelo Sync 5.0.3, Copyright (C) 2025 Magelo Limited
[10:22:31] [INFO] Windows 11 10.0 amd64
[10:22:31] [INFO] Java version 1.8.0_341
[10:22:31] [INFO] America/Chicago, en_US, windows-1252
[10:22:31] [INFO]
[10:22:31] [INFO] Services initialisation ...
[10:22:31] [INFO] Automatic user authentification...
[10:22:32] [INFO] User : betenoire1 (PREMIUM)
[10:22:32] [INFO] Game Slots : 2 free of 3
[10:22:32] [INFO] Starting services...
[10:22:32] [INFO] Starting service : Content Synchronizer
[10:22:32] [INFO] Starting service : Deadlock Hunter
[10:22:33] [INFO] Starting service : Game session seeker
[10:22:34] [INFO] New game session detected : eqgame.exe[15596]
[10:22:34] [INFO] Creating Everquest game monitor
[10:22:34] [INFO] Starting game monitor : EverQuest 4.10.5
[10:22:35] [INFO] [Char] Step -2
[10:22:36] [INFO] [Char] Step -1
[10:22:37] [INFO] [Char] Step 0
[10:22:37] [INFO] [Char] Step 1
[10:22:37] [INFO] [Char] Step 11
[10:22:37] [INFO] [Char] Step 12
[10:22:37] [INFO] [Char] Step 2
[10:22:37] [INFO] [Char] Step 3
[10:22:37] [INFO] [Char] Step 31
[10:22:37] [INFO] [Char] Step 32
[10:22:37] [INFO] [Char] Step 33
[10:22:37] [INFO] [Char] Step 34
[10:22:37] [INFO] [Char] Step 35
[10:22:38] [INFO] [Char] Step 36
[10:22:38] [INFO] [Char] Step 37
[10:22:38] [INFO] Shrouded: 0
[10:22:38] [INFO] [Char] Step 4
[10:22:38] [INFO] Sending game content to server...
[10:22:38] [INFO] Detected game objects by GameMonitor (EverQuest 4.10.5) : 1441
[10:22:38] [INFO] New detected game objects : 1441
[10:22:39] [INFO] Game objects asked: 3
[10:22:40] [INFO] Syncing character (Full) 'Betenoire'
[10:22:40] [INFO] Sending game content to server...
[10:22:40] [INFO] Detected game objects by GameMonitor (EverQuest 4.10.5) : 1441
[10:22:40] [INFO] New detected game objects : 0
[10:22:40] [INFO] Sending observations
[10:22:40] [INFO] 1 observations for GameMonitor (EverQuest 4.10.5)
[10:22:41] [INFO] Betenoire has been synced successfully!
[10:23:01] [INFO] Stoping services...
[10:23:01] [INFO] Stoping service : Game session seeker
[10:23:01] [INFO] Stoping game monitor : EverQuest
[10:23:01] [INFO] Stoping service : Content Synchronizer
[10:23:01] [INFO] Sending game content to server...
[10:23:01] [INFO] New detected game objects : 0
[10:23:01] [INFO] Sending observations
[10:23:01] [INFO] Stoping service : Deadlock Hunter
[10:23:01] [INFO] Closing Magelo Sync
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/30 下午11:07

Find anything?
Jelan
管理員

帖子總數: 11520
註冊: 2001/5/4
已發表: 2025/3/31 上午3:20

unfortunately nothing stands out in the log... I was hoping it was a fluke and would go away but it seems to be a persistent issue.

I will audit the code to see if i can think of an edge case and will add some logging around guild membership.
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/3/31 上午11:03

Yes it seems many from RoI have updated recently and have the same issue, these are two bards from guild.

Linyla/Hazysongs if you want to view the profiles.
Fooba
白金會員

帖子總數: 16
註冊: 2002/2/13
已發表: 2025/4/5 下午8:08

I also lost my Realm of Insanity guild tag when I synced.
Soddan
白金會員

帖子總數: 3
註冊: 2001/9/9
已發表: 2025/4/11 下午8:06

Same guild same issue
Soddan
白金會員

帖子總數: 3
註冊: 2001/9/9
已發表: 2025/4/11 下午8:11

I feel like a month ago it was working.
Betenoire1
白金會員

帖子總數: 9
註冊: 2022/10/8
已發表: 2025/4/24 下午10:36

I can see tag is back, thanks for working on this!