Nachrichten zum Thema: Trying to recover an old account
1
MIZMHG
Mitglied
Beiträge: 4
Registrieren: 23.03.14
Gesendet: 22.01.18, 00:12
I submitted a support ticket months ago, with no response. I will provide information in a pm to the supporting agent.
MIZMHG
Mitglied
Beiträge: 4
Registrieren: 23.03.14
Gesendet: 30.01.18, 20:04
Hello?
Jelan
Admin
Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 02.02.18, 02:41
There is no agent, there is just me, I need to catch up with my backlog of tickets but a quick look at it does not show any ticket from 'MIZMHG' account. Did you submit your ticker under a different magelo account ?
MIZMHG
Mitglied
Beiträge: 4
Registrieren: 23.03.14
Gesendet: 21.02.18, 21:38
It is assigned to "Iolina" from the Help tab. I'm unable to pm you to forward the request, how can I proceed?
Jelan
Admin
Beiträge: 11520
Registrieren: 05.05.01
Gesendet: 27.02.18, 06:26
Hey sorry for the super late feedback, the ticket should not had been assigned to loulina, I will have to fix that. I just poste a reply on the ticket.
