Messages dans le sujet: Trying to recover an old account
1
MIZMHG
Membre
Nbr msg: 4
Enregistré: 23/03/2014
Ecrit le: 22/01/2018 00:12
I submitted a support ticket months ago, with no response. I will provide information in a pm to the supporting agent.
MIZMHG
Membre
Nbr msg: 4
Enregistré: 23/03/2014
Ecrit le: 30/01/2018 20:04
Hello?
Jelan
Admin
Nbr msg: 11520
Enregistré: 05/05/2001
Ecrit le: 02/02/2018 02:41
There is no agent, there is just me, I need to catch up with my backlog of tickets but a quick look at it does not show any ticket from 'MIZMHG' account. Did you submit your ticker under a different magelo account ?
MIZMHG
Membre
Nbr msg: 4
Enregistré: 23/03/2014
Ecrit le: 21/02/2018 21:38
It is assigned to "Iolina" from the Help tab. I'm unable to pm you to forward the request, how can I proceed?
Jelan
Admin
Nbr msg: 11520
Enregistré: 05/05/2001
Ecrit le: 27/02/2018 06:26
Hey sorry for the super late feedback, the ticket should not had been assigned to loulina, I will have to fix that. I just poste a reply on the ticket.
