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Messages in topic: Support forum?

Cheriphim

Registered User

Nbr post: 8
Register: 6/23/16

Posted: 6/23/16, 6:18 PM

I'm utterly new here and perfectly confused: Is there a "Support Forum"? I cannot seem to find it. In the Magelo Sync, i am getting the "If your character doesn't appear after a few seconds, let us know using the support forum." message. I'm not sure if this is an error due to the latest Rift patch (maybe i have lousy timing to begin my setup here?), or if there is another issue altogether. I can't find a Forum for Support, or Help, etc. I subscribed to see if there was a Support Forum for Premium users; still cant find it...

Yelina

Registered User

Nbr post: 78
Register: 5/5/09

Posted: 6/24/16, 9:08 PM

This forum is also the support forum. For problems go to the 'Bugs' topic But the problem you have is because Magelo Sync isn't updated yet. Tbh its taking a long time lately, the update from Magelo Sync after a patch. I was just coming to this forum to ask why that takes so long the last couple of months?

Jelan

Admin

Nbr post: 11520
Register: 5/4/01

Posted: 6/27/16, 12:34 PM

Magelo Sync has been patched and we have granted 3 extra days to compensate for the time lost. I will make an effort to get Magelo Sync patched within a more reasonable timeframe, work / life has just been hectic lately...

Cheriphim

Registered User

Nbr post: 8
Register: 6/23/16

Posted: 6/27/16, 1:46 PM

Thank you so much! It is indeed working now

Yelina

Registered User

Nbr post: 78
Register: 5/5/09

Posted: 6/27/16, 1:58 PM

Thanks Jelan for the reaction Edit: And the patch of course