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Forums > General > Bugs > Duplicate Profiles

Messages dans le sujet: Duplicate Profiles

1

Lyquidice

Membre

Nbr msg: 1
Enregistré: 12/12/2012

Ecrit le: 20/01/2013 23:41

I recently got the x taken off my character on Cazic Thule. I made a new account and bought premium magelo with it. His name is now currently Lyquid. Lyquidx is no longer a character. I forget which email i had registered the old account to but is messing with the rankings. If you could remove it for me that would be great. Thank you.

loulina

Admin

Nbr msg: 4235
Enregistré: 09/02/2006

Ecrit le: 21/01/2013 05:03

Hi Lyquidice, For your information, as a Premium member you can open a ticket to the Tech Support (Help > "Submit a ticket" at the bottom of the page). It's better for those kind of issue related to your account. I cannot delete "Lyquidix" character without verifying you are the owner of the account this character is on. So could you please open a ticket in the Tech support and provide the username for this account and the email address (even partial) you used to register for this account. Thanks.