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Messages dans le sujet: Sync?
Kialya
Membre Premium

Nbr msg: 11
Enregistré: 26/06/2014
Ecrit le: 25/08/2025 04:01

I start Magelo Sync. It pops up the usual window briefly "Magelo Sync" then it minimizes to a tab called Magelo Sync 5.0.3 with my character's name in brackets. If I hover over the tab, it is a white box. If I try clicking the tab, it vanishes/crashes. Double checked: I have not lost premium.
Any ideas?
QualinestiTZ
Membre Premium

Nbr msg: 3
Enregistré: 04/02/2014
Ecrit le: 25/08/2025 20:52

EQ itself had an update and it usually takes several days after updates before Magelo will be able to sync again.
Jelan
Admin

Nbr msg: 11555
Enregistré: 05/05/2001
Ecrit le: 26/08/2025 10:33

Sorry for the little delay on this one, Magelo Sync has been patched.
Kialya
Membre Premium

Nbr msg: 11
Enregistré: 26/06/2014
Ecrit le: 05/09/2025 04:37

Not sure if it's still awaiting a new patch, but I just tried to sync again just now and I am having the exact same issue I posted about previously.
Kialya
Membre Premium

Nbr msg: 11
Enregistré: 26/06/2014
Ecrit le: 05/09/2025 04:53

I am going to uninstall it and reinstall to see if that helps at all.
Kialya
Membre Premium

Nbr msg: 11
Enregistré: 26/06/2014
Ecrit le: 05/09/2025 05:00

No dice. I uninstalled, downloaded a fresh copy. Went to install and it throws errors about unable to unpack it. I aborted the install and tried again. Same error. Skipped it the 3rd time and it said it successfully installed. I chose all the default installation directory and shortcuts etc. I ran it and it doesn't work.
This time I only briefly get the Magelo blue window then it minimizes to the taskbar as nothing. If you click on it in the taskbar, it vanishes completely.
Jelan
Admin

Nbr msg: 11555
Enregistré: 05/05/2001
Ecrit le: 11/09/2025 08:50

Can you check the Magelo Sync log, you will find it in the install dir.