Restore Magelo Acc# 299461 - Bugs - General - Forums

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Messages dans le sujet: Restore Magelo Acc# 299461

quinumdevonshire

Membre

Nbr msg: 5
Enregistré: 19/12/2001

Ecrit le: 13/01/2012 05:13

Any way to restore my Magelo # 299461 (Quinum Devonshire, 95 Paladin, Triton) to my account, some how it updated and gave a new Magelo # 2171725 and deleted everything. Thanks Quinum Devonshire

quinumdevonshire

Membre

Nbr msg: 5
Enregistré: 19/12/2001

Ecrit le: 17/01/2012 02:32

Any chance of a response on this issue please, its been a few days now with no help at all. Thanks Quinum Devonshire

loulina

Admin

Nbr msg: 4235
Enregistré: 09/02/2006

Ecrit le: 17/01/2012 10:51

Sorry quinumdevonshire for the late reply. I didn't know how to address your issue, so I wanted to talk about it with Jelan before replying to you. We took a look to your account (username "quinumdevonshire") and we don't see any of the character ID you listed in your message. Are you sure this character was synced on this account? It is possible you synchronized it on another account by mistake and this is the reason why he moved from your account to another one. If this is the case, you just need to sync it again, when you are loged under "quinumdevonshire" on Magelo Sync. Please keep me posted. Thank you.

quinumdevonshire

Membre

Nbr msg: 5
Enregistré: 19/12/2001

Ecrit le: 18/01/2012 08:27

Thank you for responding, I went ahead and did the updater but it gave me a whole new page http://eq.magelo.com/profile/2172603. I'm guessing that it cannot be restored, but would it be possible to get back my old Magelo #299461 ( http://eq.magelo.com/profile/299461 ) on Quinum, I take pride in such a low # since I'm guessing there are now over 2 million profiles now. Grats btw! Thanks Quinum Devonshire

quinumdevonshire

Membre

Nbr msg: 5
Enregistré: 19/12/2001

Ecrit le: 27/01/2012 06:11

Could i Have a remedy to this problem please?

quinumdevonshire

Membre

Nbr msg: 5
Enregistré: 19/12/2001

Ecrit le: 10/02/2012 02:57

Still not resolved... Any Help Appreciated Thanks Quinum