Identifiez-vous
> > > email spam (Fixed)


Messages dans le sujet: email spam (Fixed)
Eleena
Membre

Nbr msg: 36
Enregistré: 24/10/2001
Ecrit le: 15/07/2009 06:03

I've gotten 3 emails in 3 days informing me my account expires in 3 months. There a way to turn this off?

Erycil
Membre

Nbr msg: 2681
Enregistré: 23/07/2008
Ecrit le: 15/07/2009 13:59

Hello Eleena,

It is a glitch that caused the e-mails to be sent thrice in a row. We'll look into this - if you're still getting more of the same e-mail, please post again and let us know.

Anyone else having the same problem?
Eleena
Membre

Nbr msg: 36
Enregistré: 24/10/2001
Ecrit le: 16/07/2009 01:52

Just got a 4th, 5:22pm eastern

Eleena
Membre

Nbr msg: 36
Enregistré: 24/10/2001
Ecrit le: 17/07/2009 01:56

And a 5th today...

Inoke
Advisor

Nbr msg: 1182
Enregistré: 28/01/2004
Ecrit le: 17/07/2009 02:01

eek, sorry you're getting bombarded. The guys are checking on it.


Erycil
Membre

Nbr msg: 2681
Enregistré: 23/07/2008
Ecrit le: 17/07/2009 08:26

Eleena, could you please forward the emails to support@magelo.com? I would like to take a look at them.

Thank you very much for your patience.
Eleena
Membre

Nbr msg: 36
Enregistré: 24/10/2001
Ecrit le: 19/07/2009 02:10

Forwarded the one I got today. Something is triggering each day around 5:30pm eastern, gotten one each day for last 7 days at the same time.

Erycil
Membre

Nbr msg: 2681
Enregistré: 23/07/2008
Ecrit le: 20/07/2009 14:55

Thank you, Eleena. I would suggest changing the email to a dummy email temporarily; we're still unable to figure out what may have triggered this glitch ,but we will update you when it's fixed.
sparrowhawk
Membre

Nbr msg: 84
Enregistré: 18/01/2003
Ecrit le: 25/07/2009 15:01

I amm sure you figured this out by now, but in case, this happened to me a couple of years back and you fixed it. (Ithought it was last year but when I looked it was from 30 April 07 if that helps any.



Eleena
Membre

Nbr msg: 36
Enregistré: 24/10/2001
Ecrit le: 25/07/2009 18:57

I swapped my email to an old one, checked it today to see and still getting one every afternoon.

tekknolai
Membre

Nbr msg: 9
Enregistré: 10/08/2003
Ecrit le: 01/08/2009 03:09

I'm in the same boat at Rasper here and getting daly reminders for account renewals
Inoke
Advisor

Nbr msg: 1182
Enregistré: 28/01/2004
Ecrit le: 03/08/2009 19:10

tekknolai - could you please forward the emails to support@magelo.com


rainnestorme
Membre

Nbr msg: 30
Enregistré: 04/02/2002
Ecrit le: 03/08/2009 23:04

I'm still getting an email every day. Stop it already.
Inoke
Advisor

Nbr msg: 1182
Enregistré: 28/01/2004
Ecrit le: 04/08/2009 00:19

They're trying to stop it. Only a few people are having this happen and they haven't been able to figure out why.

Please forward the emails to the address given above.


Erycil
Membre

Nbr msg: 2681
Enregistré: 23/07/2008
Ecrit le: 05/08/2009 07:36

Hi Rainnestorme,

It's unfortunate that we've still been unable to find out the reason it's being sending those emails - I'd recommend changing the email linked to your account to a dummy email address while we try to get this fixed.

Thank you very much for your patience.