премиум Пользователь
Сообщений: 4
Регистрация: 20.12.2021
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Отправлено: 28.12.2021, 0:49
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Hello, created my characters profile last week, manually input gear and synced. Medal next to my name under 'My characters' profile is showing ranked but I do not appear in the ranking search or on my servers class ranking. What am I doing wrong?
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Администратор
Сообщений: 11573
Регистрация: 04.05.2001
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Отправлено: 28.12.2021, 19:58
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Hi slimed,
This icon should not appear like this, this is a bug on our side. We only rank authentic profiles since quite sometime now but we forgot to reflect this logic with that icon on the character page. I will fix this to avoid confusion, thanks !.
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премиум Пользователь
Сообщений: 4
Регистрация: 20.12.2021
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Отправлено: 28.12.2021, 21:15
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Thanks for the reply, but what is an authentic profile?
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Администратор
Сообщений: 11573
Регистрация: 04.05.2001
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Отправлено: 29.12.2021, 5:50
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An authentic profile is a profile that has the gold seal meaning it is a certified profile, it has not been edited manually.
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премиум Пользователь
Сообщений: 4
Регистрация: 20.12.2021
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Отправлено: 29.12.2021, 12:24
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So a premium profile? Thank you
Just a heads up, would be a bit helpful to show that on the features page, that ranking can be viewed on free account but to participate it takes premium, as free sync does not include gear
https://eq.magelo.com/all_features.jspa
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Администратор
Сообщений: 11573
Регистрация: 04.05.2001
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Отправлено: 29.12.2021, 22:03
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Yes you are totally right, we need to update this page to surface all the changes we did lately.
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премиум Пользователь
Сообщений: 4
Регистрация: 20.12.2021
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Отправлено: 30.12.2021, 13:13
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Thanks so much for the info and assistance though!
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