Not showing on ranking? - Bugs - General - Forums - Magelo

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Messages dans le sujet: Not showing on ranking?

1

slimed

Membre Premium

Nbr msg: 4
Enregistré: 21/12/2021

Ecrit le: 28/12/2021 06:49

Hello, created my characters profile last week, manually input gear and synced. Medal next to my name under 'My characters' profile is showing ranked but I do not appear in the ranking search or on my servers class ranking. What am I doing wrong?

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 29/12/2021 01:58

Hi slimed, This icon should not appear like this, this is a bug on our side. We only rank authentic profiles since quite sometime now but we forgot to reflect this logic with that icon on the character page. I will fix this to avoid confusion, thanks !.

slimed

Membre Premium

Nbr msg: 4
Enregistré: 21/12/2021

Ecrit le: 29/12/2021 03:15

Thanks for the reply, but what is an authentic profile?

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 29/12/2021 11:50

An authentic profile is a profile that has the gold seal meaning it is a certified profile, it has not been edited manually.

slimed

Membre Premium

Nbr msg: 4
Enregistré: 21/12/2021

Ecrit le: 29/12/2021 18:24

So a premium profile? Thank you Just a heads up, would be a bit helpful to show that on the features page, that ranking can be viewed on free account but to participate it takes premium, as free sync does not include gear https://eq.magelo.com/all_features.jspa

Jelan

Admin

Nbr msg: 11520
Enregistré: 05/05/2001

Ecrit le: 30/12/2021 04:03

Yes you are totally right, we need to update this page to surface all the changes we did lately.

slimed

Membre Premium

Nbr msg: 4
Enregistré: 21/12/2021

Ecrit le: 30/12/2021 19:13

Thanks so much for the info and assistance though!