白金會員
帖子總數: 34
註冊: 2002/4/1
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已發表: 2019/2/19 上午9:19
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How I can sync my original profile - Moved servers & guild - everything else is the same - didn't see anything in FAQ - I'd appreciate any assistance - thanks
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白金會員
帖子總數: 34
註冊: 2002/4/1
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已發表: 2019/2/20 下午5:38
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Can anyone help me? Please?
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管理員
帖子總數: 11520
註冊: 2001/5/4
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已發表: 2019/2/24 下午7:42
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Hi Cinexa,
The issue is you synced for the first time on your new server only after being guilded. That by itself is not a problem however someone else in your guild synced their characters first and it triggered a guild roster update which created your character.
Only when you are the one syncing for the first time can Magelo detect your character has moved to a new server.
To remedy to the situation, delete the new character and immediately sync your character. This should do the trick.
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白金會員
帖子總數: 34
註冊: 2002/4/1
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已發表: 2019/4/27 下午1:07
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hi - I moved again - on a new server and it happened again - I ONLY want my original number and it created a whole new one — I will try deleting the new one again & immediately resyncing
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