Messages dans le sujet: Magelo didn't sync - it created a new profile ?
Cinexa
Membre Premium
Nbr msg: 34
Enregistré: 02/04/2002
Ecrit le: 19/02/2019 15:19
How I can sync my original profile - Moved servers & guild - everything else is the same - didn't see anything in FAQ - I'd appreciate any assistance - thanks
Cinexa
Membre Premium
Nbr msg: 34
Enregistré: 02/04/2002
Ecrit le: 20/02/2019 23:38
Can anyone help me? Please?
Jelan
Admin
Nbr msg: 11520
Enregistré: 05/05/2001
Ecrit le: 25/02/2019 01:42
Hi Cinexa,
The issue is you synced for the first time on your new server only after being guilded. That by itself is not a problem however someone else in your guild synced their characters first and it triggered a guild roster update which created your character.
Only when you are the one syncing for the first time can Magelo detect your character has moved to a new server.
To remedy to the situation, delete the new character and immediately sync your character. This should do the trick.
Cinexa
Membre Premium
Nbr msg: 34
Enregistré: 02/04/2002
Ecrit le: 27/04/2019 19:07
hi - I moved again - on a new server and it happened again - I ONLY want my original number and it created a whole new one — I will try deleting the new one again & immediately resyncing
