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主題的留言: Unable to sync on 2/3 characters
Remien Slyfox
白金會員

帖子總數: 2
註冊: 2002/6/24
已發表: 2025/12/19 上午10:20

I'm getting 3 different results for characters that are all on the same live server.
These were all previously working just fine.

1 is not being recognized and doesn't show up at at all.
1 I'm getting an error has occurred during the synch try again later.
1 I'm able to sync no problem.
jedis
白金會員

帖子總數: 22
註冊: 2002/2/21
已發表: 2025/12/21 上午10:30

Having the same issue. I have to log out and back in a few times and keep restarting the client to get it to eventually load.

It detects the zone, but doesn't show the character.

"Magelo Sync is trying to detect your currently logged in character, please wait.

If your character doesn't appear after a few seconds, let us know using the support forum."
Jelan
管理員

帖子總數: 11589
註冊: 2001/5/4
已發表: 2025/12/21 下午11:29

Hi, the root issue has been fixed I hope, please give it a try and let me know.
jedis
白金會員

帖子總數: 22
註冊: 2002/2/21
已發表: 2025/12/21 下午11:34

No change – it is not able to detect the character, but does see the zone. Same as before.
Jelan
管理員

帖子總數: 11589
註冊: 2001/5/4
已發表: 2025/12/21 下午11:35

Can you please open a new bug issue and paste your magelo sync log into it, thank in advance.
jedis
白金會員

帖子總數: 22
註冊: 2002/2/21
已發表: 2025/12/21 下午11:39

Done. https://eq.magelo.com/forum/messages.jspa?topic=34086
Remien Slyfox
白金會員

帖子總數: 2
註冊: 2002/6/24
已發表: 2025/12/26 上午11:26

Just wanted to reply that it's looks to be working now.
Jelan
管理員

帖子總數: 11589
註冊: 2001/5/4
已發表: 2025/12/29 上午4:52

Thanks for the update Remien