Premium Mitglied
Beiträge: 3
Registrieren: 21.10.03
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Gesendet: 02.09.08, 00:17
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I get an error when I click customize button. So I can't add music to magelo
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Mitglied
Beiträge: 2681
Registrieren: 23.07.08
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Gesendet: 02.09.08, 06:20
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Wycked74, can you tell us the contents of the error message that appears when you use the 'Customize' button?
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Mitglied
Beiträge: 3
Registrieren: 21.05.02
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Gesendet: 03.09.08, 00:08
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Whoops ! An error occured while you were browsing this page, if it is the first time this problem occurs, try to reload this page from the left menu.
If the problem keeps occuring, go to the forums to get some help.
This is what I'm getting when I hit the customize button under manage character. I receive it on my main but not on my alt.
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Berater
Beiträge: 1182
Registrieren: 28.01.04
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Gesendet: 03.09.08, 03:47
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If you have alternate gear profiles for the character you're having trouble with delete them and try again.
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Mitglied
Beiträge: 3
Registrieren: 21.05.02
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Gesendet: 03.09.08, 10:58
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!!!
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Mitglied
Beiträge: 3
Registrieren: 21.05.02
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Gesendet: 03.09.08, 11:08
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That worked. Don't really like the fix but it's working. Thanks.
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Berater
Beiträge: 1182
Registrieren: 28.01.04
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Gesendet: 03.09.08, 18:48
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Yeah it's something that will be checked on, in the mean time that is the work around to use the Customize button.
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Mitglied
Beiträge: 19
Registrieren: 06.02.02
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Gesendet: 09.10.08, 00:03
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I am seeing the same error as Wycked74, but I've not had alternate gear profiles since the magelo changeover from the old version.
Any ideas?
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Berater
Beiträge: 1182
Registrieren: 28.01.04
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Gesendet: 09.10.08, 04:07
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It is a new bug that has cropped up since they fixed the issue with alternate profiles. They are trying to track down what is causing it. When they find it they will let everyone know.
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Mitglied
Beiträge: 3
Registrieren: 07.08.03
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Gesendet: 03.11.08, 14:16
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>> It is a new bug that has cropped up since they fixed the issue with alternate profiles.
>> They are trying to track down what is causing it.
>> When they find it they will let everyone know.
Any ETA on when this will be fixed?
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http://eq.sig.magelo.com/768074
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Mitglied
Beiträge: 2681
Registrieren: 23.07.08
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Gesendet: 04.11.08, 10:20
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Hi, Istanora.
I've posted a reply in the Bug Report forums where it belongs.
Thanks for your patience in advance.
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Admin
Beiträge: 4235
Registrieren: 09.02.06
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Gesendet: 28.11.08, 12:55
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Hi all,
We finally resolved this issue internally and it will be fixed with the upcoming patch today.
Thanks for your patience, we worked a long time on this problem and we apologize for the time you couldn't use the Customize feature.
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