премиум Пользователь
Сообщений: 3
Регистрация: 20.10.2003
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Отправлено: 01.09.2008, 18:17
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I get an error when I click customize button. So I can't add music to magelo
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Пользователь
Сообщений: 2681
Регистрация: 23.07.2008
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Отправлено: 02.09.2008, 0:20
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Wycked74, can you tell us the contents of the error message that appears when you use the 'Customize' button?
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Пользователь
Сообщений: 3
Регистрация: 20.05.2002
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Отправлено: 02.09.2008, 18:08
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Whoops ! An error occured while you were browsing this page, if it is the first time this problem occurs, try to reload this page from the left menu.
If the problem keeps occuring, go to the forums to get some help.
This is what I'm getting when I hit the customize button under manage character. I receive it on my main but not on my alt.
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Советник
Сообщений: 1182
Регистрация: 27.01.2004
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Отправлено: 02.09.2008, 21:47
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If you have alternate gear profiles for the character you're having trouble with delete them and try again.
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Пользователь
Сообщений: 3
Регистрация: 20.05.2002
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Отправлено: 03.09.2008, 4:58
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!!!
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Пользователь
Сообщений: 3
Регистрация: 20.05.2002
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Отправлено: 03.09.2008, 5:08
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That worked. Don't really like the fix but it's working. Thanks.
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Советник
Сообщений: 1182
Регистрация: 27.01.2004
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Отправлено: 03.09.2008, 12:48
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Yeah it's something that will be checked on, in the mean time that is the work around to use the Customize button.
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Пользователь
Сообщений: 19
Регистрация: 05.02.2002
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Отправлено: 08.10.2008, 18:03
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I am seeing the same error as Wycked74, but I've not had alternate gear profiles since the magelo changeover from the old version.
Any ideas?
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Советник
Сообщений: 1182
Регистрация: 27.01.2004
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Отправлено: 08.10.2008, 22:07
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It is a new bug that has cropped up since they fixed the issue with alternate profiles. They are trying to track down what is causing it. When they find it they will let everyone know.
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Пользователь
Сообщений: 3
Регистрация: 06.08.2003
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Отправлено: 03.11.2008, 8:16
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>> It is a new bug that has cropped up since they fixed the issue with alternate profiles.
>> They are trying to track down what is causing it.
>> When they find it they will let everyone know.
Any ETA on when this will be fixed?
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http://eq.sig.magelo.com/768074
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Пользователь
Сообщений: 2681
Регистрация: 23.07.2008
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Отправлено: 04.11.2008, 4:20
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Hi, Istanora.
I've posted a reply in the Bug Report forums where it belongs.
Thanks for your patience in advance.
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Администратор
Сообщений: 4235
Регистрация: 08.02.2006
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Отправлено: 28.11.2008, 6:55
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Hi all,
We finally resolved this issue internally and it will be fixed with the upcoming patch today.
Thanks for your patience, we worked a long time on this problem and we apologize for the time you couldn't use the Customize feature.
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