Membre Premium
Nbr msg: 3
Enregistré: 21/10/2003
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Ecrit le: 02/09/2008 00:17
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I get an error when I click customize button. So I can't add music to magelo
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 02/09/2008 06:20
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Wycked74, can you tell us the contents of the error message that appears when you use the 'Customize' button?
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Membre
Nbr msg: 3
Enregistré: 21/05/2002
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Ecrit le: 03/09/2008 00:08
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Whoops ! An error occured while you were browsing this page, if it is the first time this problem occurs, try to reload this page from the left menu.
If the problem keeps occuring, go to the forums to get some help.
This is what I'm getting when I hit the customize button under manage character. I receive it on my main but not on my alt.
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Advisor
Nbr msg: 1182
Enregistré: 28/01/2004
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Ecrit le: 03/09/2008 03:47
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If you have alternate gear profiles for the character you're having trouble with delete them and try again.
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Membre
Nbr msg: 3
Enregistré: 21/05/2002
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Ecrit le: 03/09/2008 10:58
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!!!
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Membre
Nbr msg: 3
Enregistré: 21/05/2002
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Ecrit le: 03/09/2008 11:08
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That worked. Don't really like the fix but it's working. Thanks.
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Advisor
Nbr msg: 1182
Enregistré: 28/01/2004
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Ecrit le: 03/09/2008 18:48
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Yeah it's something that will be checked on, in the mean time that is the work around to use the Customize button.
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Membre
Nbr msg: 19
Enregistré: 06/02/2002
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Ecrit le: 09/10/2008 00:03
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I am seeing the same error as Wycked74, but I've not had alternate gear profiles since the magelo changeover from the old version.
Any ideas?
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Advisor
Nbr msg: 1182
Enregistré: 28/01/2004
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Ecrit le: 09/10/2008 04:07
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It is a new bug that has cropped up since they fixed the issue with alternate profiles. They are trying to track down what is causing it. When they find it they will let everyone know.
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Membre
Nbr msg: 3
Enregistré: 07/08/2003
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Ecrit le: 03/11/2008 14:16
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>> It is a new bug that has cropped up since they fixed the issue with alternate profiles.
>> They are trying to track down what is causing it.
>> When they find it they will let everyone know.
Any ETA on when this will be fixed?
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http://eq.sig.magelo.com/768074
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Membre
Nbr msg: 2681
Enregistré: 23/07/2008
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Ecrit le: 04/11/2008 10:20
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Hi, Istanora.
I've posted a reply in the Bug Report forums where it belongs.
Thanks for your patience in advance.
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Admin
Nbr msg: 4235
Enregistré: 09/02/2006
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Ecrit le: 28/11/2008 12:55
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Hi all,
We finally resolved this issue internally and it will be fixed with the upcoming patch today.
Thanks for your patience, we worked a long time on this problem and we apologize for the time you couldn't use the Customize feature.
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