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Messages dans le sujet: Magelo Sync and password strength
zhaa
Membre Premium

Nbr msg: 1
Enregistré: 22/05/2026
Ecrit le: 22/05/2026 09:56

Hi,

I just created an account and paid for premium, then downloaded Magelo Sync 5.0.3 to sync my characters. But when I tried to log in to magelo sync using the same username and password as I used on the website (I use a password manager so I paste over the password, so I know for 100 % sure it's the correct password) I kept getting an error message saying "Incorrect username or password".

So I tried changing from a 28 character, randomly generated string with letters, digits and symbols to a 12 character, random string of just letters and digits, and the login now works.

So something in the password below did not agree with the log-in on magelo sync:

ab$C@C?i&GCb4nShxr4TRrASLDQN

(It's a randomly generated password that has been changed so it should be fine that I post it as it cannot be used anywhere for anything)

Figured it's probably something worth flagging.
Jelan
Admin

Nbr msg: 11649
Enregistré: 05/05/2001
Ecrit le: 26/05/2026 04:21

Thanks for bringing this to my attention zhaa, fixed the issue now.
gorkeyah
Membre Premium

Nbr msg: 4
Enregistré: 30/01/2008
Ecrit le: 26/05/2026 04:33

How fixed is it? I just tried it with my long time existing account and I get the bad username password error.
gorkeyah
Membre Premium

Nbr msg: 4
Enregistré: 30/01/2008
Ecrit le: 26/05/2026 04:39

Ok, now it's working
Kennebec
Membre Premium

Nbr msg: 28
Enregistré: 05/10/2002
Ecrit le: 27/05/2026 00:07

I'm getting the same error, been a long time user and haven't changed my credentials.

UPDATE: Never mind. I set it to require a login and re-entered my credentials and now it works